Privacy policy

Last updated: October 3, 2026

This policy covers this website (aiodown.com) and purchases made from it. It does not cover websites that customers build with the Software; those are run by their owners.

What we collect

• Purchases: Dodo Payments, our merchant of record, collects your name, email, billing address and payment details to process the order. We receive your name, email, country and order details.
• Support: messages and the email address you use in the support center.
• Website: this site uses no tracking cookies. Our hosting provider (Cloudflare) processes standard request data such as IP address for security and delivery.

Why

To deliver your license and downloads, provide updates and support, meet tax and accounting obligations, and protect the site from abuse.

Sharing

We share data only with the services needed for the purposes above (Dodo Payments, Cloudflare, our support platform) and when required by law. We do not sell personal data.

Retention

Order records are kept as long as accounting law requires. Support messages are kept while your license is active, unless you ask us to delete them earlier.

Your rights

You can ask for access to, correction or deletion of your data through the support center.